Privacy Policy

1. Introduction

Welcome to Hecevua Children's Football Academy ("Hecevua," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hecevua.com, use our services, or communicate with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing hecevua.com or participating in our academy programs, you consent to the collection, use, and disclosure of information according to this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register for our programs, express interest in obtaining information about our academy, or otherwise contact us. The personal information we collect may include:

• Personal identifiers (name, email address, phone number)
• Child's information (name, age, date of birth)
• Medical information relevant to sports participation
• Emergency contact details
• Payment information
• Photos and videos of training sessions and events (with consent)
• Performance assessments and progress reports

We also automatically collect certain information when you visit our website, including:

• Device information (browser type, IP address, device type)
• Log and usage data (pages visited, time spent on site)
• Location data (if permitted by your device settings)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our academy services
• Process registrations and payments
• Communicate with you about programs, events, and promotions
• Develop and improve our training programs
• Monitor and analyze usage patterns and trends
• Protect against unauthorized access to our systems
• Comply with legal obligations
• Create personalized training plans for participants
• Respond to inquiries and provide customer support

We process your personal data based on legitimate interests, consent, contractual necessity, or legal obligations, depending on the specific context in which the information is collected.

4. Sharing Your Information

We may share information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Hecevua, our participants, or others.
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets.
• With Consent: We may share your information with third parties when we have your consent to do so.

We do not sell, rent, or trade your personal information with third parties for their commercial purposes.

5. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will only retain your personal information for as long as we have a lawful reason to do so.

For children's data, we implement additional safeguards and typically retain such data only for the duration of their participation in our programs, plus a reasonable period afterward for administrative purposes, unless parental consent for longer retention is obtained or legal requirements necessitate extended retention.

6. Your Privacy Rights

Depending on your location, you may have various rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict certain processing
• The right to data portability
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

7. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). We serve as the data controller for the information collected through our website and services. Our legal bases for processing personal data include:

• Consent: We process data when you have given explicit consent.
• Contractual Necessity: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary to comply with legal requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring security.

If we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the European Commission.

8. Children's Privacy

As a children's football academy, we collect information about children with the consent of their parents or legal guardians. We take additional measures to protect children's privacy and comply with applicable children's privacy laws. We do not knowingly collect personal information directly from children under 16 without verifiable parental consent. If you believe we have collected information from a child without appropriate consent, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you use our website. Cookies are small text files placed on your device that can be used to identify your device and browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

These technologies help us improve site functionality, analyze usage patterns, and personalize content. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or by prominently posting a notice on our website prior to the changes becoming effective.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us. We are committed to resolving any complaints about our collection or use of your personal information.